FAQ
Casa Ricca Serum
Casa Ricca Serum
1. What is the Superfood Facial Elixir, and how does it benefit my skin?
1. What is the Superfood Facial Elixir, and how does it benefit my skin?
The Superfood Facial Elixir is an acai-powered antioxidant oil serum designed to deeply nourish and enhance your skin's complexion. It provides intense hydration, supports skin radiance, and strengthens the skin barrier to protect against environmental stressors. With consistent use, it helps improve skin texture, smooth roughness, and support a youthful glow.
2. How should I use the Superfood Facial Elixir?
2. How should I use the Superfood Facial Elixir?
For best results, apply the elixir twice daily, in the morning and evening, or as needed. After cleansing, massage a few drops into your face and neck, allowing the serum to absorb fully before applying any other products.
3. Is the Superfood Facial Elixir suitable for all skin types?
3. Is the Superfood Facial Elixir suitable for all skin types?
Yes, this serum is formulated to benefit all skin types, including dry, oily, sensitive, and combination skin. Its blend of nourishing oils is designed to hydrate, soothe, and balance the skin without clogging pores.
4. What skin concerns does the Superfood Facial Elixir address?
4. What skin concerns does the Superfood Facial Elixir address?
This elixir targets multiple skin concerns, including dryness, dullness, uneven texture, fine lines, and early signs of aging. It also helps protect against environmental stressors and supports an even skin tone, making it ideal for anyone looking to enhance their skin’s health and radiance.
5. What are the key ingredients in the Superfood Facial Elixir?
5. What are the key ingredients in the Superfood Facial Elixir?
The elixir contains a powerful blend of natural oils, including plum seed oil, jojoba oil, acai berry seed oil, sea buckthorn oil, and rosehip oil. These ingredients are rich in antioxidants and essential fatty acids, helping to nourish, hydrate, and protect the skin.
6. Is the Superfood Facial Elixir vegan and cruelty-free?
6. Is the Superfood Facial Elixir vegan and cruelty-free?
Yes, CasaRicca’s Superfood Facial Elixir is 100% vegan and cruelty-free, aligning with our commitment to clean, ethical beauty practices. All our products are made with compassion and care.
Shipping
7. How long will it take to receive my order?
7. How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Once shipped, domestic orders usually arrive within 3-7 business days, while international shipping times may vary depending on location.
8. Do you offer international shipping?
8. Do you offer international shipping?
Yes, we offer international shipping! Shipping rates and delivery times vary by destination and will be calculated at checkout. Please note that customs fees or additional charges may apply depending on your country.
Returns
9. What is your return policy?
9. What is your return policy?
For the health and safety of our customers, we do not accept returns on any skincare products. Due to the sensitive nature of our products, it is not safe to handle items that have been shipped, even if they appear unopened.
If your order arrives damaged or if a product is broken during shipping, please contact our customer service team within 7 days of receiving your package. We’ll be happy to assist you with a replacement or provide further support. Thank you for understanding and trusting us with your skincare needs!
10. How do I initiate a return?
10. How do I initiate a return?
To start a return, please contact our support team with your order number and reason for the return. We’ll provide you with detailed instructions on how to send the product back.
Refunds
11. When will I receive my refund?
11. When will I receive my refund?
Once we receive and inspect your returned item, we will process your refund. Refunds typically take 5-10 business days to reflect in your original payment method, depending on your bank or payment provider.